Quality Management System and ISO 9001:2015

Course Info

Date:

2025-06-09

Length:

5 Days

Type:

In Classroom

Fees:

£ 1525

City:

N/A

Available Dates

2025-04-14

2025-05-12

2025-06-09

2025-07-14

2025-08-11

2025-09-08

2025-10-13

2025-11-10

2025-12-08

Dates in Other Venues

Course Details

  • Introduction
  • Objective
  • Who should attend
  • Course Location

 

Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance and increase customer satisfaction.  ISO 9001:2015 would help your organisation deliver and drive continual improvement in your services.

 

This course is an introduction for individuals with little or no previous knowledge of ISO 9001 or a Quality Management System (QMS). Essentials of ISO 9001:2015 provides a general understanding of the necessary concepts of the ISO 9000 series of standards and the impact of the requirements on the day-to-day operations of organizations in any industry.

 

The course explains the clauses of ISO 9001:2015, providing a foundation for understanding the quality management principles. It would help you identify the structure and requirements of an effective QMS. You will gain the required skills to conduct a base-line review of your organization’s current position and implement the key principles of ISO 9001:2015.

Course Outline

5 days course
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5

 

Overview of ISO 9001:2015 and its relevance to a business/quality management system

 

  • Identifying key interested parties, the key issues of business and risk-based thinking
  • Communication, resources, training, competence and documented information
  • Quality Management Principles and the key components of a QMS
  • Annex SL as a framework for all management system standards
  • Process approach and how it is used in quality management
  • How a QMS establishes a culture of continual improvement
  • Leadership and management commitment
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