Review of Basic Modern Operations Practice

• Review of modern operational practice in the light of the global economic recession.
• Integration of maintenance and production to establish a world class operations department.
• Generic performance measurement model using a 6-point scale.
• Combining the parameters of speed; quality; and cost; in maintenance performance measurement.
• The 10-point planning standard and the role of the planning department.
• Developing effective strategies for the operational process in order to achieve organizational excellence and continuous improvement.