Key Account Management Best Practice

Course Info

Date:

2025-05-05

Length:

5 Days

Type:

In Classroom

Fees:

£ 4450

City:

Paris
Available DatesVenue
2025-08-04Paris
2025-11-03Paris
Available DatesOther Venue
2025-05-05Amsterdam
2025-05-05Barcelona
2025-05-05Istanbul
2025-05-05Kuala Lumpur
2025-05-05Singapore
2025-05-05Dubai
2025-06-09London
2025-07-07Dubai
2025-08-04Amsterdam
2025-08-04Singapore
2025-08-04Kuala Lumpur
2025-08-04London
2025-08-04Istanbul
2025-08-04Barcelona
2025-09-08Dubai
2025-10-06London
2025-11-03Amsterdam
2025-11-03Barcelona
2025-11-03Istanbul
2025-11-03Kuala Lumpur
2025-11-03Singapore
2025-11-03Dubai
2025-12-08London

Course Details

  • Introduction

  • Objective

  • Who should attend

  • Course Location

 

 

The world changes and the sales environment is rapidly changing too. We need to identify, develop and deliver new methods so we are ready to face sales characterised by complexity, long cycles and high demand.

 

Key Account Management,  is actually an approach to develop long term relationship with strategically important customers to optimize value and achieve mutually beneficial goals. These customers account for a significant volume of business and profit and hence require attention, effort, time and resources to grow and retain.


 Through the Key Account Management Best Practice training course  you will have a better understanding of the latest thinking in key account and customer relationship strategy and customer segmentation for companies and individuals who would like to make a difference in this competitive and fast-changing world.

 

 

Course Outline

5 days course
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5

 

Key account Strategy and Customer Understanding
 
  • World Class Key Account Management (KAM)
  • The Relationship Development Model (RDM)
  • Managing the Key Account Portfolio
  • Understanding the customer’s world

 

KAM Strategies, Mapping and Value Propositions
 
  • Developing KAM strategies 
  • Relationship Mapping
  • Breakthrough value propositions

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