Over the last decade, crisis management has shifted in its approach from crisis response towards effective risk and pre-crisis planning. This course is aimed at providing participants with an overview of the key elements of organisational resilience, namely risk management, business continuity management, and crisis management.

The focus of the course will be how to build organisational resilience so that if a crisis should occur, structures, operations, and procedures are all capable of absorbing stress and restoring the organisation to equilibrium. Emphasis is placed on the role of leadership and ensuring flexibility for continuous and disruptive change.

The principal message of the course is the need to create the right environment, policy and procedures, which in turn, help develop a more resilient organisation, one that is capable of adjusting to disruptive continuous and discontinuous change.