Essentials of Facilities Management Training
Course Info
Length:
Type:
Course Details
Introduction
Objective
Who should attend
As the facilities management function continues to evolve, so do the range of responsibilities and the methods employed to deliver services. In this interactive course, participants are engaged with thought-provoking exercises and discussions to build solid skills, real-world insight and valuable know-how to handle the facility management job with confidence.
Essentials of Facilities Management Training course covers the entire facility management range providing expert solutions and the latest best practices used in the profession. Your facilitator confronts head-on the real-world problems encountered on the ground. Everyone leaves the program with new skills to deal with people and manage change. The course helps participants recognize and confront the implications of their actions in a "safe" environment.
The course is designed to provide delegates with an in-depth understanding of the critical elements within successful Facilities Management (FM) From understanding the requirement to ensure the FM strategy is aligned with overall organizational strategy, through to defining and managing a range of FM portfolios and asset types, and concluding with ensuring quality and legal compliance within the FM function to support overall organizational compliance and governance.
Course Outline
Introduction to Facilities Management Essentials
- What is Facilities Management (FM)? – ‘the facilities umbrella’
- Defining FM within an organisation.
- The 8 key roles of FM.
- FM – overhead or profit centre?
- The strategic importance of managing facilities.
- Developing an FM plan and team.
Establishing control of support services
- Recognising and reviewing support service requirements.
- Profiling current service levels and costs.
- Reviewing contracted services.
- Outsourcing v in-sourcing.
- Contract ‘bundling’ and ‘aggregation’.
- Determining and implementing a contract strategy.
