Lean Sigma Performance Improvement in Healthcare
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Course Details
- Introduction
- Objective
- Who should attend
Lean Six Sigma principles are used in a range of industries to improve process efficiency by eliminating waste and reducing defects. When applied correctly, these methodologies can lead to happier customers and increased revenue. In the healthcare industry, defects not only affect revenue and customer satisfaction—they can mean the difference between life and death.
Six Sigma can also reduce unnecessary expenses. These kinds of results are achievable from healthcare professionals by committing to proven Lean or Six Sigma methodologies. The DMAIC method (Define, Measure, Analyze, Improve, Control), for instance, focuses on improving existing processes. One of the most common processes in a hospital setting is check-in.
Lean Sigma Performance Improvement in Healthcare course helps healthcare organizations improve, as it offers a practical roadmap for making Lean or Six Sigma work as well as demonstrating it through real case studies, illuminating key facets of change that are too often ignored.
Course Outline
Programme Infrastructure
- Lean Sigma: The Programme
- The Steering Group
- Setting the Program Direction
- The Fit with Existing Initiatives
- Shaping Projects
- Focus on Process
- Breakthrough Change
- Project Tiers
- Identifying Opportunities
- Characterizing Projects (Preliminary Project Chartering)
- Setting Goals
- Prioritizing Action
- Program and Project Roles
- Program Tracking, Reporting, and Ongoing Management
- Summary
Course Video