
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement initiatives—everywhere from small businesses to multinational corporations—that can have a regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer and supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.
This training course is intended for individuals who wish to enhance their skills, knowledge, and capacity to comprehend the Certified Manager of Quality/Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence Examination. The training programme will explain quality management philosophies and principles, including leadership, strategic plan development and deployment, management elements and methods, quality management tools, customer-focused organization, supply chain management, and training and development. Participants will have a thorough understanding of key aspects of quality management and organizational excellence principles and have the skills and knowledge to lead teams to establish, support, and implement organization-wide goals and strategic initiatives. This Certified Course serves as a preparation programme, designed to equip attendees with the necessary skills and knowledge to prepare for the certification, should they choose to pursue it in the future.
Learn from industry professionals
Practical tools, case studies and discussions
Training in 9 major cities worldwide
Earn CPD credits to advance your career