Virtual communication is when people communicate without being face-to-face. Virtual communication clearly has many advantages including increased productivity, reduced business costs and a better work balance of the workforce. … Communicating effectively across cultures through virtual means requires an understanding of these cultural variables and their impact

This Course program provides participants with a benchmark for best practice in virtual communication. They will explore when to use which medium to achieve the best result in day-to-day communication. They will learn how to avoid making assumptions that lead to misunderstandings. They will also discover how to ensure they get the most out of virtual team meetings by assertively putting their views across and making sure their contributions are discussed.

They will also learn how to take a leading role, when needed, to make sure the meeting stays on track. Participants will leave with increased confidence in their ability to communicate effectively in a virtual environment. After completing this training, you’ll understand how to make the most of the virtual workplace. You will know how to collaborate and communicate with colleagues and clients effectively and with confidence.