Course Details
Course Outline
5 days course
Strategic Management and Resilience
- Defining terms and understanding the importance of resilience
- The links between risk, issue, crisis, business continuity and reputation management
- The importance of building a resilient organisation
- The key elements needed to build a resilient organisation
- Role of leadership in building resilience
Risk Management and Vulnerability Analysis
- Key elements of effective risk analysis and management
- Threats, vulnerabilities, loss/impact
- Reputation and strategic management, and vulnerability analysis
- Evaluation of brand, business model and strategic capabilities
- Risk assessment, frameworks and international standards
- Strategic issue management and threat assessment
- Threat assessment using conventional and alternative methods
- Disruptive challenges
Business Continuity Management and Resilience
- What is BCM?
- International Standards and BCM
- Business impact analysis
- Developing a BCM team
Strategic Anticipation and Foresight Analysis
- Purpose and limitations of strategic anticipation
- Issues management
- Delphi method
- Scenario planning
- Horizon scanning
- Trend analysis
Crisis, Consequence and Recovery Management
- Nature of crises – unpredictability, inherently unstable, complex situations
- Features of modern crises
- Problems posed by social media during a crisis
- Standards and frameworks: PAS200
- Pre-crisis planning
- Acute phase and situational awareness
- Media management
- Decision-making during a crisis
- Consequence management and recovery strategies
