Digital transformation is changing the way an organization operates. Systems, processes, workflow, and culture are all evaluated. This transformation affects each level of an organization and brings together data across areas to work together more effectively.
This course will help you to lift the bonnet of the business and understand how it can be transformed through a detailed understanding of the processes, products, and services that are an organization’s lifeblood.
The course looks at digitizing the finance function as well as looking at how digital transformation can help improve how you serve and interact with your customers. Finally, you can explore new business models and find out how they can help your organization increase customer engagement and boost market share and profitability.
Digital Transformation of Products and Services Training course will enable you to:
- Understand the importance of digitising internal processes for improving organisational operations
- Recognise the risks involved in digital transformation
- Explore the ways in which digital technology can help you gain a better understanding of your customers and how this can lead to more successful products and services
- Learn about the ways digital technology can be used to create highly engaged customers, increasing market share and profitability
Digital Transformation of Products and Services Training course , is ideal for :
- CEOs and Directors,
- Department Heads and Managers,
- Transformation Leads,
- Program Leads,
- Strategists,
- Business Architects,
- Senior Change and Digital Professionals.
Our courses in Kuala Lumpur take place at the following location :
Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.
Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.