Job Proficiency and Performance
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Course Details
- Introduction
- Objective
- Who should attend
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A strong competency and rating framework easily enables managers and employees to communicate about the employee's current performance, and what steps they need to take to improve.
Leaders experience circumstances which call for motivating, coaching, correcting, counselling or solving problems with their people. Participants will recognise and master techniques that establish a more productive work force using these concepts
This exceptionally captivating course focuses on building up all the essentials fundamentals to enable those teaching and training adults to fully perform.
The course characterises how job performance is managed and focuses on the delivery of process, knowledge-based, behavioural and skill improvement.
Course Outline
Performing at Work
– Introducing the 4 key stages of managing performance
– The practices on which effective performance management is built
– The responsibilities of the individual and management
– Setting the standards – behavioural and performance
– How can we define good performance?
– Agreeing goals and objectives
– Knowledge, Skill, Attitude and Behaviour and introducing the Competency approach
