Pioneer Skills for the HR Professionals
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- Introduction
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This Pioneer Skills for the HR Professionals Course will enrich the HR professional's knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR professionals.
Course Outline
Introduction to Human Resource
- Methodology of communication in HR
- Relation of listening and empathy
- Concept of “STAR and FACT” techniques
- Concept of “Probing and Leading” techniques
- Understanding the fundamentals of public speaking