Multi-Shift Operations, Best Practice

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Dec-09-2024

    1,550

  • Jan-13-2025

    1,550

  • Feb-10-2025

    1,550

  • Mar-10-2025

    1,550

  • Apr-14-2025

    1,550

  • May-12-2025

    1,550

  • June-09-2025

    1,550

  • July-14-2025

    1,550

  • Aug-11-2025

    1,550

  • Sep-08-2025

    1,550

  • Oct-13-2025

    1,550

  • Nov-10-2025

    1,550

  • Dec-08-2025

    1,550

Course Details

Course Outline

5 days course

 

Understanding the issues associated with shift working
 
  • Shift Working Self-Assessment - How does your operation measure up?
  • Communication
  • Continuity of operation and Consistency of approach
  • Benchmarking against world-class operations
  • Shift-to-shift handover
  • Fatigue and its consequences and other People issues
Effective Communications, Effective Shift Handover & Continuity of Operation
 
  • Deliver effective management communication to all shifts
  • Improve shift leader-team communications
  • Develop effective interfaces across shifts
  • Best practices for effective shift handover and Start of shift meetings
  • Teamwork
  • Effective standard operating procedures
  • Training and developing Shift Teams
Developing Effective Shift Supervisors, Continuous Improvement/Kaizen in 24-Hour Operations

 

  • Evolution of the role of supervisor
  • Training and developing effective supervisors 
  • Benchmarking performance of supervisors
  • Understanding CI
  • Workplace organization, 5S and TPS
  • Management visibility/GEMBA
Dealing with Fatigue, Pros and Cons of Different Shift Systems

 

  • The body clock and circadian rhythms
  • Causes of fatigue & Fatigue Countermeasures
  • Ergonomics
  • History of shift working 
  • Alternative Shift Schedules
  • Analysis of delegates' shift schedules and issues 

 

Dealing with People Issues on Shift

 

  • Managing performance
  • Dealing with poor performance
  • Improving Motivation and Counseling
  • Discipline
  • Consistency of approach

Course Video