Course Details
Course Outline
5 days course
Strategic Leadership
- The challenge of modern strategic leadership.
- Alternative approaches to strategic management.
- Creating vision and values for your organisation.
- Developing mission, goals and objectives.
- A rational model of strategic development.
- Strategic tools: brainstorming and mind mapping.
Implementing Strategy and Change Management
- The strategic implementation process.
- Managing change successfully.
- Forces for and against change.
- Dealing with barriers to change.
People Leadership
- Adopting the right leadership style.
- Leading and motivating teams to deliver.
- Connecting with people – communication that works.
- Performance management and human capital development.
- Using performance appraisals effectively.
- Understanding team roles and dynamics.
Results Focus
- Delivering required outputs by deadline
- Accountability – holding self and others accountable .
- Developing a culture of continuous improvement.
- Measuring performance.
- Developing a culture of getting it right first time.
- Prioritising and focusing on key priorities.
- The balanced scorecard – performance management tool.
Customer Focus
- Putting the customer at the heart of all decisions.
- Understanding customer needs.
- Improving customer services and customer experience.
- Improving communication with customers.
Financial Management
- Understanding financial reports/statements.
- Understanding budgets and budgeting methodologies.
- Managing and monitoring budgets.
- Investment appraisal: evaluating capital projects.
Strategic Analysis
- Identifying key success factors.
- Balancing stakeholder objectives.
- The external environment: Risk/ PESTLE analysis.
- The external environment: Porter’s 5 Forces analysis.
- Organisational capabilities: value chain analysis.
- Organisational capabilities: customer profiling.
- Organisational capabilities: growth /share analysis.
Personal Effectiveness
- Time management skills.
- Driving staff performance
- Projecting a positive role image/ model.
- Acting decisively – decision making
