An effective supervisor is one who offers leadership, resolves conflicts and provides an ear for their team. This is a person who can recognise their own emotion in a situation, recognise the emotions of others, is empathetic and has top-notch social skills. Your style, energy and personal effectiveness have a major impact on your team’s ability to deliver successfully and positively.
A good supervisor is an important part of maintaining employees’ productivity and morale. Individuals who are successful in this role often possess a combination of interpersonal and management skills, as well as an approachable, confident and supportive personality. A great supervisor strives to continually learn, to build upon their strengths and to identify areas of weakness in which to improve.
This five-days course will help you to develop your style, skills and techniques to meet the day to day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods.
By the end of The Effective Supervisor - Team Leader course , you will be able to :
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Consider, discuss and describe the role of the supervisor/team leader
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Effectively plan and delegate the work of the team to meet challenging business objectives
- Inspire and motivate your team and individuals to achieve their maximum potential
- Agree and set stretching performance objectives with your team
- Develop your style as a coach, trainer and mentor to help teams’ and individuals’ performance
- Lead your team with vision and passion by making it matter
- Identify areas of personal strength and areas for further development
The Effective Supervisor - Team Leaderis designed for those who supervising operational teams as first-line leaders. It is ideal for those who are about to start in this role or who are in the role but need the training to develop their capability. The course ideal for :