An effective supervisor is one who offers leadership, resolves conflicts and provides an ear for their team. This is a person who can recognise their own emotion in a situation, recognise the emotions of others, is empathetic and has top-notch social skills. Your style, energy and personal effectiveness have a major impact on your team’s ability to deliver successfully and positively.

A good supervisor is an important part of maintaining employees’ productivity and morale. Individuals who are successful in this role often possess a combination of interpersonal and management skills, as well as an approachable, confident and supportive personality. A great supervisor strives to continually learn, to build upon their strengths and to identify areas of weakness in which to improve. 

 This five-days course will help you to develop your style, skills and techniques to meet the day to day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods.