Employee Engagement and Retention
Course Info
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Course Details
Introduction
Objective
Who should attend
Course Location
Employees who are engaged are more likely to stay with their organization, reducing overall turnover and the costs associated with it. They feel a stronger bond to their organization’s mission and purpose, making them more effective brand ambassadors. They build stronger relationships with customers, helping their company increase sales and profitability.
Employee engagement and retention course tend to keep organizational image well and alive within its own employees. Employees act as representatives for the company. If you want a positive feedback from your employees, you need to learn how to engage them for good.
This Employee engagement and Retention training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation
Course Outline
The Core Role of Employee Relations
- The Context
- Change Management
- Understanding the Rationale of ER
- The Core Role of ER: Organisational Culture; Employee Engagement; Conflict Resolution; Workplace Investigations; Employee Discipline
- The Distinction between the Role of ER and the Role of the Manager
- The Impact on Policies and Procedures
- The Psychological Contract
