Human Resources key performance indicators (Human Resources KPIs) are strategic metrics that are used to measure HR progress toward realizing the organization’s strategy and short-term and long-term goals.
Human Resources KPIs - Benchmarking HR Performance Training course attempts to inspire Human Resource (HR) professionals to stop just doing and start delivering. This cannot be done unless they take the necessary step to measure the effectiveness and efficiency of their HR functions, benchmark the results internally and externally and consequently design initiatives for continuous improvement. In this course, you will learn what Key Performance Indicators (KPIs) are, their characteristics and how they should be used and reported.
The course will demonstrate that by measuring your HR results, benchmarking them and taking action to improve them, you will be playing the four fundamental roles of an HR business partner: strategic partner, administrative expert, employee champion and change agent.
By the end of the Human Resources KPIs - Benchmarking HR Performance Training course, participants will be able to:
- Defend the metrics, measures and KPIs applied to HR and show the role they play in measuring the effectiveness of the HR function
- List the KPIs that should be used in measuring HR as a function
- Define and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR
- Design and calculate the main formulae for evaluating the financial contribution of HR to the organization
- Generate and calculate the employee satisfaction index and use it to measure employee and morale
- Explain employee turnover, its types and the various formulae used to calculate it
- Create and implement the HR scorecard.
Human Resources KPIs - Benchmarking HR Performance Training course, is ideal for:
- Human resources professionals who have been working in any HR function .
- Human resources managers and senior executives who are accountable for the overall contribution of the HR function.
- Human Resources professionals who need to evaluate, and report on, the effectiveness of Human Resources to senior management.
Our courses in Kuala Lumpur take place at the following location :
Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.
Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.
