Quality assurance helps a company meet its clients’ demands and expectations. High quality builds trust with your customers, which, in turn, makes you competitive in the market. It saves costs and fixes issues before problems become larger, and it helps to set and maintain quality standards by preventing problems, to begin with.

Investing in quality assurance is indispensable in many industries today. It is most effective when it’s in place from the start. When quality assurance is done right, it provides confidence, tests the product and lets companies market their products with few worries

This course will develop delegates skills in and knowledge of quality assurance and provide them with best practices they will be able to use in improving quality assurance within their organization’s including the new ISO9001.

The course will provide a background to the various concepts of managing quality in organizations and examine how the risks and opportunities can be successfully managed in organizations through the effective management of quality assurance.